Refund Policy

Last Updated: 1 January 2026

At Prosoft Solutions, we strive to provide reliable, high-quality digital services and customer satisfaction. Please read our refund policy carefully before purchasing any service.

1. No Refund Policy

Due to the nature of our services — which include digital products, software access, automation setup, and API integrations — all payments made to Prosoft Solutions are non-refundable.

Once a service is activated, setup is initiated, or access is granted, refunds cannot be processed under any circumstances.

2. Non-Refundable Services Include

  • WhatsApp API setup and activation

  • Automation setup and configuration

  • Subscription plans (monthly / yearly)

  • Software access or usage

  • One-time setup or consultation fees

3. Exceptional Circumstances

Refunds may be considered only in rare cases such as:

  • Duplicate payment

  • Technical error from our side where service was not delivered

Any such request must be submitted within 48 hours of payment with valid proof.

4. Cancellation Policy

  • You may cancel your subscription at any time.

  • Cancellation will stop future billing.

  • No refunds will be issued for the current or past billing cycle.

5. Service Downtime or Technical Issues

We strive to maintain uninterrupted service, but in rare cases of downtime due to maintenance, third-party outages, or force majeure events, refunds will not be applicable.

6. Contact for Refund Queries

For any billing or refund-related concerns, please contact us:

📧 Email: support@prosoftsolutions.site
📞 Phone: +91-6206967924

7. Policy Updates

Prosoft Solutions reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be posted on this page.

✅ Final Note

By using our services, you acknowledge and agree to this Refund Policy.