Privacy Policy

Last Updated:1 January 2026

At Prosoft Solutions, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Business details

  • Billing information

b. Technical Information

  • IP address

  • Browser type

  • Device information

  • Log files and usage data

c. Communication Data

  • Messages exchanged through WhatsApp or our support channels

  • Service-related inquiries and support requests

2. How We Use Your Information

We use your information to:

  • Provide and manage our services

  • Process payments and invoices

  • Offer customer support

  • Improve our platform and services

  • Send important service-related updates

  • Comply with legal and regulatory requirements

3. Data Sharing & Disclosure

We do not sell or rent your personal data to third parties.

We may share data only:

  • With trusted service providers (hosting, payment gateways, messaging platforms)

  • When legally required by law or government authorities

  • To protect our rights, users, or services

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Secure servers

  • Encrypted connections

  • Restricted access controls

However, no online system is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We may use cookies to:

  • Improve website performance

  • Analyze traffic

  • Enhance user experience

You can disable cookies in your browser settings if you prefer.

6. Third-Party Services

Our services may integrate with third-party platforms such as WhatsApp (Meta), payment gateways, or analytics tools.
We are not responsible for the privacy practices of these third-party services.

7. User Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent (where applicable)

To exercise these rights, contact us at support@prosoftsolutions.site.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

9. Contact Information

Prosoft Solutions
A Unit of Soni Collection
📍 AT – New Jute Mills, Gaushala, Katihar, Bihar – 854105
📧 Email: support@prosoftsolutions.site
📞 Phone: +91-6206967924

✅ Note

By using our website and services, you agree to the terms outlined in this Privacy Policy.