Refund Policy

Last Updated: 1 January 2026

At Prosoft Solutions, we strive to provide reliable, high-quality digital services and customer satisfaction. Please read our refund policy carefully before purchasing any service.

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1. No Refund Policy

Due to the nature of our services — which include digital products, software access, automation setup, and API integrations — all payments made to Prosoft Solutions are non-refundable.

Once a service is activated, setup is initiated, or access is granted, refunds cannot be processed under any circumstances.

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2. Non-Refundable Services Include

• WhatsApp API setup and activation

• Automation setup and configuration

• Subscription plans (monthly / yearly)

• Software access or usage

• One-time setup or consultation fees

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3. Exceptional Circumstances

Refunds may be considered only in rare cases such as:

• Duplicate payment

• Technical error from our side where service was not delivered

Any such request must be submitted within 48 hours of payment with valid proof.

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4. Cancellation Policy

• You may cancel your subscription at any time.

• Cancellation will stop future billing.

• No refunds will be issued for the current or past billing cycle.

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5. Service Downtime or Technical Issues

We strive to maintain uninterrupted service, but in rare cases of downtime due to maintenance, third-party outages, or force majeure events, refunds will not be applicable.

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6. Contact for Refund Queries

For any billing or refund-related concerns, please contact us:

📧 Email: support@prosoftsolutions.site
📞 Phone: +91-6206967924

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7. Policy Updates

Prosoft Solutions reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be posted on this page.

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✅ Final Note

By using our services, you acknowledge and agree to this Refund Policy.